About Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Hyatt Zilara Riviera Maya Adults Only All-Inclusive stands on Carretera Federal 387 in Playa del Carmen. It is a five-star, beachfront resort with an 8.6 guest rating from 673 reviews. As the name says, it is adults only and all-inclusive. Time in the water is a big part of the stay. There is an outdoor pool, a beach, and water sport facilities on site, with sun loungers or beach chairs and sun umbrellas set out for lounging. Several suites open straight onto the water: swim-out suites let you step from your room into the pool, and private-pool suites keep one for your own use.
If you prefer to stay active, the resort has a tennis court with tennis equipment, plus table tennis, billiards and darts. A fitness center runs fitness classes and yoga classes, and a personal trainer is available. For slower hours there is a spa/wellness center with a steam room and massage services. Beauty services and a barber/beauty shop cover grooming before a night out.
Evenings have plenty to choose from. Entertainment staff run evening entertainment, and the program includes live music and performances, themed dinner nights, karaoke and bingo. Live sport events are also broadcast for anyone who would rather watch a match. Drinks can be had at the bar, the pool bar or the snack bar, and wine and champagne are on offer. For meals there is a restaurant and a coffee shop on site. Room service can be ordered through a mobile app, and special diet menus are available on request.
The practical side is well covered. Free WiFi and free parking are included, valet parking is available, and the front desk is open around the clock. A concierge service, laundry, dry cleaning and ironing service are on hand, and the resort has meeting and banquet facilities, wheelchair accessibility and 24-hour security. Check-out is at 12:00 PM.
Who it’s best for
Rooms & suites
Every room type here is a suite, and the choice comes down to size, access to the water and view. The 474 sq ft suites are the entry point. They include the King Junior Suite with Ocean Front View, the King Junior Suite with Ocean View and the Junior King Suite with Tropical View. The Double Junior Suite with Ocean Front View and the Double Junior Suite with Tropical View both accommodate up to four guests. The tropical-view suites have a balcony overlooking the gardens.
For direct water access, the King Junior Suite with Swim-Out and Ocean Front View is 678 sq ft, and the King Junior Suite with Swim-Out and Pool View is 603 sq ft. The King Junior Suite with Private Pool and Ocean Front View is 678 sq ft and includes its own pool.
The Club Level suites add free minibar items, 24-hour room service, a free newspaper, free WiFi and premium bedding. Options include the Club Level Junior Suite Ocean Front Swim Out King and the Club Level Junior Suite Ocean Front Private Pool King. At the top end, the Presidential King Suite and Master King Suite with Ocean Front View are 1,033 sq ft, and the Club Level Presidential Suite King reaches 1,582 sq ft with a separate sitting area and a balcony overlooking the gardens.
Dining
Hyatt Zilara Riviera Maya is an all-inclusive resort with a restaurant, a bar, a snack bar and a coffee shop on site, plus a pool bar and wine and champagne. Themed dinner nights add some variety to the evenings. Breakfast can be served in your room, and room service can be ordered through a mobile app. Special diet menus are available on request, so mention any requirements when you book. Club Level suites include 24-hour room service, free minibar items and free bottled water.
Location
The resort is on Carretera Federal 387, KM 299, in the Solidaridad area of Playa del Carmen, Mexico, and it is a beachfront property. The Riviera Maya name reflects the stretch of coast where it sits. Guests who want to see more of the area can use the tour desk, which sits alongside cycling, bike tours and a tour or class on local culture. Nearer to your room there is a minimarket and an ATM on site, so small errands need not take you off the property. Our agents are on the phone 24/7 at 1-888-605-1350 if you want help choosing a suite.
View on Google MapsAmenities
- Adults Only
- Beachfront
- Beach
- Outdoor Pool
- Pool Bar
- Sun Terrace
- Sun Loungers or Beach Chairs
- Water Sport Facilities on Site
- Spa/wellness Center
- Steam Room
- Massage Services
- Fitness Center
- Yoga Classes
- Tennis Court
- Restaurant
- Bar
Frequently asked questions
What time is check-out, and what do I need at check-in?
Check-out is at 12:00 PM. At check-in, guests need photo identification and a credit card, and a deposit may be required at the property. Special requests are subject to availability and may incur extra charges.
Which suites have swim-out access or a private pool?
Swim-out suites include the King Junior Suite with Swim-Out and Ocean Front View, the King Junior Suite with Swim-Out and Pool View, and Club Level swim-out options. Private-pool suites include the King Junior Suite with Private Pool and Ocean Front View and the Club Level Junior Suite Ocean Front Private Pool King.
Which room types can accommodate four guests?
The Double Junior Suite with Ocean Front View, the Double Junior Suite with Tropical View, the Double Bed Suite and the Club Level Junior Suite Ocean Front Double each have a maximum occupancy of four.
Are WiFi and parking free at Hyatt Zilara Riviera Maya?
Yes, free WiFi and free parking are both available. Valet parking is also available.
Is the resort adults only and all-inclusive?
Yes. Hyatt Zilara Riviera Maya Adults Only All-Inclusive is an adults-only resort, and the stay is all-inclusive.
What happens if I change the number of guests or leave early?
Your suite is reserved for the occupancy you enter when booking, and changes to the party size can affect both the room category at check-in and the final price. If you leave early, the property charges the full amount for the stay.
Is the resort accessible for guests with mobility needs?
The resort is wheelchair accessible and has facilities for disabled guests, as well as a lift. Contact our agents at 1-888-605-1350 to discuss specific needs before booking.
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All Inclusive Vacations is an independent travel agency and is not affiliated with Hyatt Zilara Riviera Maya Adults Only All-Inclusive or its brand. Rates are live and include taxes & fees.