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Hotel Rating

Sandos Playacar Beach Resort & Spa is an exceptional all-inclusive beach resort set along a wide stretch of glorious white sand caressed by the turquoise blue of the Caribbean Sea. At the Sandos Playacar Beach Resort & Spa, everything is provided for your enjoyment & pleasure such as food, drinks, and the warm Caribbean sun. Situated on the southern edge of Playa del Carmen, the master-planned community of Playacar offers bikers and hikers the perfect spot to enjoy a stroll while admiring lush green jungle and Mayan ruins. Playa del Carmen’s famous 5th Avenue, which offers great shopping, dining, and coffee shops is only a short ten minute bike ride away.

Spend long, peaceful days steeped within the refreshing waters of one of four gorgeous swimming pools, including a separate pool area exclusively for adults.

Enjoy an exciting variety of on-site watersports at no extra charge, or try your hand at a game of tennis on one of four floodlit courts. Kids and teens enjoy carefree days with new friends and peers at their own separate clubs and activity centers.
Upgrade to the Select Club section for a luxurious adults-only experience. Rooms are decorated in superlative fashion, complementing the soothing ambience of the Mexican Caribbean. Elegant, welcoming, comfortable, and priced just right!


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Hotel Location

Sandos Playacar is located in the glorious resort area of Playacar, on the corridor between Cancun and Tulum, facing the island of Cozumel. The Xel-Ha natural aquarium and the incredible X-Caret ecological theme park are a short distace away.


Local Phone: 011-52-984-87
Toll Free Phone: 1-877-888-GALA
Fax: 011-52-984-873-1169
Website Address:

Hotel Facilities

  • Barber / Beauty Salon
  • Boutique Shops
  • Business Services
  • Car Rental
  • Concierge
  • Currency Exchange
  • Disco / Nightclub
  • Laundry / Dry Cleaning Service
  • Meeting Rooms
  • Parking(Complimentary)
  • Shopping Mall Nearby (10 minutes)


  • 5 -Outdoor Pools
  • Guests have a choice of four beautiful pool areas, including one specially set aside exclusively for adults.


  • Playacar Golf Club, 5 minutes away
  • Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
  • Holes: 18
  • Green Fees: $150.00 (approx.)
  • Cart Fee: Included
  • Club Rental Fees: $30.00
  • Caddy: Not available.
  • Lessons Available


  • 4 – Outdoor, Lighted Courts
  • Court Fee: Complimentary
  • Pro Onsite

Water Sports on Site

  • Complimentary
    • Snorkeling
    • Hobie Cats
  • Additional Charge
    • Fishing
    • Scuba
    • JetSki / Waverunner
    • Waterskiing

Health Club / Spa

  • Complimentary 
    • Aerobics
    • Nautilus Equipment
  • Additional Charge
    • Massage
    • Sauna
    • Spa
    • Steam Room
    • Manicure / Pedicure
    • Facials

Hotel Details

Sandos Playacar is a deluxe 5-star resort hotel located on a wide, white sandy beach in the gloriousRiviera Maya. Each of the deluxe guest rooms & suites is handsomely decorated with a private balconyor terrace, security safe & a small refrigerator.

This resort has been awarded the “Deluxe All-Inclusive 5 Stars Hotel” designation bestowed upon only the most outstanding resorts in the world. Amenities include 24-hour room service, evening entertainment and 4 lit tennis courts.

Beach: The Sandos Resort features a remarkable beachfront location along a wide stretch of gleaming white sand against the sparkling clear waters of the beautiful Caribbean. Relax beneath the shade of a palapa, or enjoy a day of snorkeling.

Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 460
Year Opened: 1996


Credit Cards: Visa, Master Card, Diners Club, Discover, American Express


No pets allowed.
Casual elegant attire is required at all the Ala Carte restaurants. Men are reqd to wear dress shirt,pants&shoes.
No Spring breakers. Min age 21


  • 1 king or 2 doubles
  • garden view
  • balcony
  • bathroom with shower
  • hairdryer
  • minibar stocked with water, soft drinks and beer
  • safety box
  • air conditioning
  • shower
  • balcony or terrace
  • telephone
  • television
  • satellite


  • 1 king or 2 doubles
  • garden view
  • bathroom with shower
  • hairdryer
  • minibar stocked with water, soft drinks and beer
  • safety box
  • shower
  • balcony or terrace
  • telephone
  • television
  • satellite


  • 1 king or 2 doubles in this Hacienda Junior Suite
  • living area w/dbl sofabed
  • balcony w/garden vw
  • bathroom w/shower
  • hairdryer
  • satellite TV
  • safety box
  • minibar stocked w/water soft drinks, beer,
  • family of 5 with 2 adults and 3 kids.
  • air conditioning
  • telephone


  • king bed
  • balcony with oceanview
  • bathroom with shower
  • hairdryer
  • minibar stocked with water soft drinks and beer
  • safety box
  • bathrobes
  • amenities of Royal Club 
  • air conditioning
  • hair dryer
  • telephone
  • television
  • satellite


  • 1 King or 2 doubles in this Hacienda Junior Suite
  • living area with double sofabed
  • balcony overlooking forest/gardens
  • marble bathroom with shower
  • hairdryer
  • satellite TV
  • minibar stocked with water, soft drinks and beer
  • safety deposit box
  • air conditioning
  • telephone


Sandos Playacar Beach Resort & Spa features 1 meal plan options:

  • All Meals, Drinks & Tips-FULL

There are 5 Restaurants at Sandos Playacar Beach Resort & Spa:

  • Ola-la Restaurant & Bar – A casual buffet restaurant located by the pool area, serving breakfast 7: 30 am to 10:00 am) and lunch ( 12:00 noon to 5:00 pm).
  • Gran Festival Buffet – The main buffet restaurant offers a casual atmosphere, and is open for breakfast (7:00 to 11:00 am), lunch (1:00 to 4:00 pm), and dinner (6:30 to 10:00 pm).
  • French Restaurant – A la carte restaurant serving Gourmet French cuisine. Reservations should be made in advance.
  • El Gaucho Steakhouse – A la carte restaurant offering Steakhouse cuisine. Reservations should be made in advance.
  • Brocolino – An a la carte specialty restaurant serving Italian cuisine from 6:00 to 11:00 pm (closed on Tuesdays). A formal dress code is required, and reservations should be made one day in advance at the Public Relations Desk. Smoking not permitted.

Activities & Entertainment

Daily Activities & Entertainment:

  • The Galavants Animation Team offers special activities throughout the day, plus Bike Tours, Beach Volleyball, Water Basketball, Bingo

Nightly Activities & Entertainment:

  • “Dance On” Disco, nightly shows in the Gala Theater.


The hotel offers specially trained personnel to supervise & entertain children (between 4 to 12 years of age) plus special activities for juniors up to 17 years old. Hours are 10:00 am to 11:00 pm. Baby Club ages 2 to 3.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children’s Facilities:

  • Playground
  • Game Room
  • Children’s Pool

Babysitting Fee: $15.00 per hour
Advance Notice for Babysitting: 5 hours
The Kids Disco is available selected evenings from 8:00 to 9:00 pm, and the Teens Club is available every evening from 5:00 to 11:00 pm. Kids even have their very own cafeteria in the Mini Club.

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